ESG North America Retail Business Experiences Record Client Growth

Posted on February 27th, 2025 | Filed under Press Releases

New Business Doubles in 12 Months

HOUSTON, Feb. 27, 2025 /PRNewswire/ — ESG, a global leader in energy SaaS solutions, today announced the strong market traction of its market-leading solutions for North American retail energy providers. 2024 marked a record year for retail energy suppliers moving to ESG’s software and services.

Suppliers seek scalable, reliable solutions for complex billing amid evolving market needs, driving ESG’s growth in North America retail energy. Increasingly, ESG clients are prioritizing compliance and accuracy as the industry navigates through new rate designs and tariff changes. Many of ESG’s leading commercial & industrial (C&I) energy providers chose ESG Titanium Billing™ software and ESG Titanium Transaction Management Solution™ (ESG TMS™) for their superior ability to parse through non-standardized utility reads, seamlessly handle exceptions from bad or missed meter reads, and deliver the flexibility needed to bill unique price components.

The company’s newly onboarded clients include residential and C&I retail electric and gas suppliers. Speed and accuracy during transition contribute to ESG’s growth. The company’s dedicated transition services team and strategic implementation partners have consistently delivered successful client migrations in record time, enabling many of ESG’s new market entrants to complete EDI tests ahead of schedule.

ESG clients also select ESG Titanium software because of its improved UI, innovative customer engagement tools, and enhanced operational efficiencies. Titanium reduces processing time and errors, while adapting seamlessly to dynamic market needs.

“We are thrilled to welcome new clients aboard – CleanChoice Energy, Fuse Energy, L5E, NextVolt Texas, Sprague, World Fuel Services, and others as we embark on this journey of mutual growth, committed to providing the support and innovation they need to reach new heights in their markets,” said Patrick Smith, Managing Director, North America at ESG.

“ESG shines in supporting complex price plans that are attractive to our customers,” said Shannon Welch, Senior Operations Specialist at Catalyst Power, a long-time ESG client. Welch continued, “Thanks to ESG, our billing has been timely and accurate, which has been great for customer satisfaction and consistent revenue flow.”

About ESG

More than 800 energy companies worldwide rely on ESG solutions to grow revenue, increase efficiency, and facilitate business innovation across the energy value chain. ESG provides the broadest energy sector market and meter data management to deliver an energy transition platform that optimizes the customer-to-cash process for energy suppliers and pipeline and storage companies. The company provides a full suite of financial and land acquisition and management solutions that enable oil and gas producers, pipelines, renewables, and utilities companies to efficiently track and manage their business operations more efficiently. Across sectors, ESG automates complex, time-consuming processes with an integrated suite of solutions that reduce the cost to serve and increase efficiency through data and insights to get results that matter. ESG is SOC-2 certified in North America and ISO9001/27001 certified in the UK. We put the power of data in your hands. Visit www.esgglobal.com to learn more.

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